Privacy policy
Last updated: February 2026 — GDPR compliant
Summary: Logisteasy only collects the data needed to provide its services. We never sell your data to third parties. You may exercise your right to access, rectify and delete your data at any time.
1. Data controller
Company: Logisteasy
Address: [Full address], France
Email: contact@logisteasy.fr
Phone: +33 1 41 51 37 93 · +33 7 43 61 15 97
2. Data collected
We collect the following data as part of our services:
| Data type | Examples | Purpose |
|---|---|---|
| Identification | Surname, first name, email, phone | Account creation, contact |
| Business data | Company name, SIRET, EORI, VAT | Customs formalities, invoicing |
| Documents | Kbis (company registration extract), ID, EORI | Account certification, customs representation |
| Connection data | IP address, connection logs | Security, fraud prevention |
| Navigation | Pages visited, session duration | Service improvement, analytics |
3. Legal basis for processing
- Performance of a contract: provision of Logisteasy services (customs, transport, etc.).
- Consent: sending newsletters and marketing communications.
- Legal obligation: retention of certain accounting and customs data.
- Legitimate interest: fraud prevention, securing the platform.
4. Retention period
- Active account: for the entire duration of the contractual relationship.
- After termination: 3 years from the end of the business relationship.
- Customs documents: 10 years in accordance with the Customs Code.
- Prospecting data: 3 years from the last contact.
- Connection logs: 12 months.
5. Data sharing
Your data may be shared with the following recipients:
- French and European customs authorities (legal obligation).
- Partner carriers: only the data needed for shipping.
- Technical service providers: hosting, CRM, under a GDPR data processing agreement.
We never sell your data to third parties for commercial purposes.
6. Transfers outside the EU
Some technical service providers (cloud hosting) may process data outside the European Union. In that case, we make sure that appropriate safeguards are in place (European Commission standard contractual clauses, recognised transfer frameworks, etc.).
7. Data security
Logisteasy implements appropriate technical and organisational measures to protect your data: encryption in transit (HTTPS/TLS), encryption at rest, strict access controls and regular audits.
8. Cookies
| Type | Purpose | Duration |
|---|---|---|
| Session cookie | Client area authentication | Session |
| Local storage | Language and recent searches, on your device only | Until erased |
| Audience measurement | Anonymous statistics, with no cookies or identifiers | No storage |
The public website sets no advertising cookies and no third-party trackers. Audience measurement is anonymous and stores nothing in your browser, so no consent is required. You can clear local storage at any time via your browser settings.
9. Your rights
Under the GDPR, you have the following rights:
- Right of access — obtain a copy of your data.
- Right to rectification — correct inaccurate data.
- Right to erasure — request the deletion of your data.
- Right to object — object to a processing operation.
- Right to restriction — restrict the processing of your data.
- Right to portability — receive your data in a structured format.
To exercise your rights, contact us at contact@logisteasy.fr stating your identity. We will reply within one month. If you disagree, you may refer the matter to the CNIL, the French data protection authority (www.cnil.fr).
10. Changes
Logisteasy reserves the right to amend this policy at any time. Users will be informed of any material change by email or by notification on the platform.