Settle the code before ordering
The duty rate depends on the tariff code. Checking it before signing with the supplier avoids discovering an extra cost on arrival.
Our customs expertise
Compliant declarations, optimised tariff classification and smooth customs processing guaranteed. Our experts secure and optimise your import formalities.
Our know-how
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Customs formalities
Complete handling of your formalities, in compliance with regulations and within guaranteed deadlines.
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Smooth customs processing
Optimised customs clearance to avoid holds and speed up your imports.
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Optimised tariff classification
Strategic choice of classification to minimise applicable duties.
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Rate negotiation
Competitive customs rates thanks to our expertise and relationships.
Process
Your customs clearance, step by step
01
File review
Nature of goods, origin, Incoterm and value: we check the elements that determine your duties and your obligations.
02
Tariff classification
We determine the right tariff code and identify applicable preferential agreements or suspensions.
03
Document preparation
Commercial invoice, packing list, certificates of origin and conformity: every document is checked before lodging.
04
Declaration and clearance
Lodging the declaration, paying import duties and VAT, follow-up until the goods are released.
05
Tracking and archiving
Documents and declarations are centralised in Nexus and can be consulted at any time in the event of a post-clearance audit.
The expert's view
A customs declaration is never a mere formality. Behind every code there is a duty rate, a margin and sometimes a delivery deadline. My job is to make sure our clients don't have to think about it, and that they pay what they owe, not a euro more.
Their advice for keeping your customs duties under control
Calculate on the right value
Duties are levied on the customs value: price of the goods, freight and insurance up to the Union border. A misread Incoterm distorts the calculation.
Make use of preferential origin
Many free trade agreements reduce or remove duties. They only apply with a valid proof of origin, which you should request from the supplier when ordering.
Free resource
The 12 points to check before every import
Classification, value, origin, documents: the checklist our declarants use to avoid holds and reassessments.
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Why entrust your customs to us
An expert at your side, from the first code to release
Outsourcing customs management means entrusting your declarations to authorised professionals who take technical responsibility for them, and giving that time back to your teams.
Frequently asked questions
Import customs clearance: your questions
How does import customs clearance work?
The goods are declared to customs with their tariff code, value and origin. Customs duties and import VAT are calculated on these elements, then customs grant release, which authorises collection. Our experts prepare the file and check each element before lodging.
What documents are needed to clear goods through customs?
The commercial invoice, the packing list, the transport document (ocean bill of lading or air waybill) and, depending on the product, a certificate of origin or certificates of conformity. You also need an EORI number. A single incomplete document is enough to hold up the goods.
How do you calculate customs duties on an import?
You apply the rate for the product's HS code, given by the EU TARIC database, to the customs value: generally the price of the goods plus transport and insurance up to the Union border. Import VAT is then calculated on that value plus the duties.
How do you find a product's customs code (HS code)?
The code is found in the Combined Nomenclature, chapter by chapter, based on the product's material and use. A wrong code distorts the duties and exposes you to a reassessment. We classify your products and explain each choice.
How do you get an EORI number?
The EORI number is obtained free of charge from French customs, online at douane.gouv.fr. It is mandatory for any business that imports or exports outside the European Union.
